From the Shopify App Store
PlainChat was quick to set up and works seamlessly on our store. Being able to talk to customers instantly on WhatsApp has made support feel more personal and efficient.
Live on the Shopify App Store
5.0 rating · Free plan available
Turn store visitors into WhatsApp conversations.
PlainChat adds a floating WhatsApp chat button to your Shopify store so shoppers can ask questions, get support, and buy with confidence — all in a channel they already use.
Works with the latest Shopify themes. No code
needed. Set up in a few clicks.
💬
PlainChat widget preview
Available on WhatsApp
Easy setup In just a few clicks
Customizable Match your brand colors
Convenient No support portal logins
5.0
Rated on Shopify
Why merchants use PlainChat
A simple WhatsApp widget that feels native to your store.
PlainChat focuses on doing one thing exceptionally well: connect shoppers to your support team through WhatsApp, without adding complexity to your tech stack.
In-store setup in a few clicks
Install the app, drop in your WhatsApp number, choose the text
for your welcome message, and you're done. No coding, no theme
edits, no developers required.
From install to live widget in minutes.
Match your brand’s look & feel
Customize the icon style, button position, and message copy so
the widget feels like a natural part of your storefront
instead of a generic plugin.
Stay on-brand while adding WhatsApp.
Chat where your customers already are
Skip clunky emails and ticket portals. Let customers talk to
you in WhatsApp, where conversations are quick, searchable,
and easy to manage on the go.
Real-time support that builds trust.
Setup
From “Install app” to live WhatsApp widget in 3 steps.
PlainChat is designed specifically for Shopify merchants, so the setup experience follows the patterns you already know.
1
Install from the Shopify App Store
Click “Install app” on the Shopify listing and approve the standard permissions needed to add the widget to your storefront.
2
Add your WhatsApp details
Enter the WhatsApp number you want customers to write to and personalize your opening message and greeting text.
3
Customize and go live
Choose button placement, tweak the styling to match your brand, then enable the widget for your online store. PlainChat works with the latest Shopify themes.
You can come back anytime to adjust colors, text, and behavior as your support process evolves.
Built for everyday store tasks
Use WhatsApp to convert, support, and reassure customers.
PlainChat sits quietly in the corner of your store until a customer needs you — then it opens a direct line from product page to WhatsApp thread.
Before purchase
Answer pre-sale questions
Help customers pick the right product, clarify sizing or shipping, and prevent drop-offs from uncertainty at checkout.
During purchase
Recover hesitant shoppers
When a customer is stuck, a quick WhatsApp conversation can unblock them faster than back-and-forth emails.
After purchase
Offer simple post-purchase support
Let buyers reach you through the same widget for order questions, delivery updates, or support, building long-term trust.
Reviews
Merchants already trust PlainChat for support on WhatsApp.
PlainChat is live on the Shopify App Store with a 5-star rating. Here’s a snapshot from one of the early adopters.
Real reviews, straight from Shopify. PlainChat’s rating and merchant details above are pulled from the public app listing. As more reviews come in, you can feature additional quotes, logos, and case studies here.
Ready to make your support as easy as a WhatsApp chat?
Add PlainChat to your Shopify store and give customers a direct line to you on their favorite messaging app. No new helpdesk to learn, no complex automation — just a simple widget that helps you close more sales and support buyers quickly.